Glass Matcha Whisk Stand

Heat-resistant glass / Made in China
Thermal shock resistance: 120°C

〈Basic Care〉
After use, please wash and dry the product as soon as possible. This helps prevent matcha stains and odor transfer, and maintains its clarity over time.
〈Cleaning Method〉
・Use a small amount of mild detergent and wash gently with lukewarm water ・We recommend using a soft sponge or a bottle brush ・Rinse thoroughly after washing
〈If Staining Occurs〉
If matcha stains are noticeable, please try the following method:
・Dissolve 1 teaspoon of baking soda in lukewarm water
・Soak for about 20–30 minutes
・Then gently rinse and wash
〈Drying Method〉
・After washing, drain off excess water and allow it to air dry upside down
・If the inside is difficult to dry, gently wipe with a paper towel to help remove moisture
〈Precautions〉
・Do not use metal scrubbers or abrasive sponges (may cause scratches)
・Avoid sudden temperature changes as they may cause damage
・Although made of heat-resistant glass, do not use over direct flame, in a microwave, oven, or dishwasher (including drying functions)
・Due to the manufacturing process, slight wrinkles or air bubbles may be present. These are natural characteristics of the product and do not affect its quality. Please understand in advance.
〈Tips〉
As a tool designed to preserve the beauty of the chasen,
it is important to keep the chasen holder itself clean and well-maintained.

Φ59 × H40 mm (Small hole: Φ13 mm / Large hole: Φ38 mm) Weight: 32 g

Shipping
Domestic
Free shipping on orders over ¥5,000 (tax included)
For orders under ¥5,000 (tax included): Shipping fee
International
Shipping fees vary depending on the destination. Please check on the cart page.
Processing Time
Domestic
Orders will be shipped within 3 business days after payment confirmation (excluding weekends, Japanese holidays, and peak periods).
International
Orders will be shipped within 5 business days after payment confirmation (excluding weekends, Japanese holidays, and peak periods).
Please refer to the shipping confirmation email with tracking information sent after dispatch for delivery status.

Customs Duties and Import Taxes for International Orders
United States:
With the introduction of DHL’s DDP service, customs duties and import fees are included in the total amount paid on our website. Customers in the United States will not be required to pay additional duties or taxes upon delivery.
Please note the following:
・Additional information may occasionally be required during customs clearance depending on inspection conditions or the judgment of local customs or carriers.
・Additional charges may apply if issues arise such as incorrect shipping information, address changes, or procedures required due to the recipient’s circumstances.

Other Countries (excluding the United States):
Import duties, VAT, and customs clearance fees are the responsibility of the customer.
The total amount paid on our online store includes only the product price and shipping cost.
If a package is returned to us due to refusal to pay customs duties, only the product price minus the shipping cost will be refunded.
As duties are determined by the customs authorities of each country, we are unable to guarantee the presence or amount of such charges.
We recommend checking your country’s import regulations on official government websites before placing an order.

Delivery Date Selection
Domestic
Delivery can be scheduled from 3 business days after the order date, up to 2 weeks in advance.
*Please note that delivery dates may not be guaranteed depending on peak periods, weather conditions, traffic, or delivery regions.
International
We do not accept requests for specific delivery dates.

Returns
We take great care in preparing our products; however, if you receive an incorrect item or if the product is damaged or defective, we will provide a replacement with the same item. If a replacement is not available, we will issue a refund. For more details, please refer to our Return Policy.