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Date of delivery

If you wish to specify the date and time, please write it in the remarks column. (Domestic delivery only)
*Please specify the date within 2 weeks after 3 business days from the date of order.
For delivery to Okinawa and Hokkaido: Please specify a date within 2 weeks after 5 business days from the date of order.
*Please note that we may not be able to accept your requested date due to delivery reasons. Please understand that we may not be able to accept your requested date.
*We do not accept date and time specifications for overseas deliveries.

Please select the date and time from the following options.
Shipping company: Sagawa Express
Date and time selection: Morning, 12:00-14:00, 16:00-18:00, 18:00-21:00

Shipping date
We will ship within 3 business days.
If Saturday, Sunday, or a national holiday is included in the delivery date, the order will be shipped within 3 business days after the vacation. If you choose bank transfer, we will ship after confirming the payment.

Gift wrapping is not available.

Receipts/ Invoice

Receipts can be downloaded as PDF files from the notification e-mail sent after the shipment is completed. (Japanese only)

Cancellation or change of order

An order is complete when you click the "Order Complete" button on this site.
We do not accept changes to order details (products, colors, quantity, payment method, shipping address, etc.) after the order has been confirmed.
If you wish to make changes, please cancel your order and place a new order.
Customers who have registered an account with ORIGAMI EC may cancel their orders on their account page only before shipment.

If you have registered your mobile carrier e-mail address

If you have registered a cell phone carrier's e-mail address, there are cases where e-mails from the store are blocked due to "domain-specified receiving" or "PC e-mail rejection settings".
Please check your e-mail settings so that you can receive e-mails from @k-aijp.com.
If you have an e-mail address, we recommend that you use an e-mail address that can also be received by PCs, such as gmail.