Notation based on the Specified Commercial Transaction Act
- Distributor name
- KAI Co., Ltd.
- Distributor's address
- 〒509-5142 1496-5 Kujiri, Izumi-cho, Toki City, Gifu Prefecture
- 0572-55-6277 （We do not accept inquiries by phone.Please contact us from here.）
- Takashi Kato
- Operation manager
- Takashi Kato
- Selling price
- The selling price is listed on each product page (* The price includes tax).
- Product delivery deadline
- It will be shipped within 3 business days after payment is confirmed.
- Necessary price other than the product price
- Consumption tax: All listed prices on this site include consumption tax.
Shipping fee: If your purchase is less than ¥ 5,000 (tax included), shipping (shipping by delivery area) will be charged. Cash on delivery fee: Free
Shipping fee: Depends on delivery area. Please check the cart page.
- Payment method
We accept credit card payment, cash on delivery, bank transfer, and PayPal. Credit card payment, PayPal
- Due date for payment
- Bank transfer: In the case of transfer (bank transfer), please do so within 3 days of application.
Cash on delivery: Please pay when you receive the item.
Credit card: In the case of credit card payment, you will be charged for the month of product shipment.
- In the case of returns or exchanges due to customer's convenience
- Basically, we do not accept order cancellations or changes due to customer's convenience (unexpected, wrong order, etc.) or returns of delivered products. Please be aware of this before ordering.
- In the case of returns or exchanges due to defective products
- If you receive a product that is different from the one you ordered, or if there is damage or quality problems with the product, we will accept returns according to the following procedure.
1)Please let us know by email within 3 days after the item arrives.
2)We will send you a non-defective item and an invoice (cash on delivery) for return.
3)If you received a non-defective item by mistake, please return it with a return invoice within 7 days of arrival.
Please dispose of the damaged item. We are sorry for the inconvenience.
However, we cannot accept returns or exchanges if any of the following applies.
・When using the product
・If the delivery note is lost
・When 10 days have passed after the arrival of the quotient
- About shipping charges for returns and exchanges
- If it is different from the ordered product, we will bear it only if there is a quality problem such as damage to the product.