Notation based on the Specified Commercial Transaction Act
- K-ai Co.,Ltd
- Seller's Address
- 1496-5 Kujiri, Izumi-cho, Toki-shi, Gifu 509-5142 Japan
- Kazuharu Kato
- Operating Director
- Takashi Kato
- Selling Price
- As listed on each product page (*tax excluded)
- Delivery Date
- The products will be shipped within 2 business days after the payment is confirmed.
- Expenses Other Than the Item Price
- Consumption tax: The prices listed on the website do not include consumption tax.
Shipping fee: The shipping fee will be charged depending on the delivery area if the purchase amount is less than ¥5,000.
Cash-on-delivery fee: None
- Payment Method
- Credit card payment, cash-on-delivery, and bank transfer are available.
*The payment by corporate members shall be made by cash-on-delivery or bank transfer.
*On-account transactions are available only for corporate members that have transactions with us.
- Payment Due Date
- Bank transfer: Bank transfer shall be made within 3 days after the order is placed.
Cash-on-delivery: Please make the payment when you receive the item.
Credit card: You will be charged for the month when the item is shipped.
- Returns or Changes Due to Customer's Convenience
- Basically, we do not accept order cancellations or changes due to customer's convenience (e.g. the delivered item is different from your expectation, you placed a wrong order) or returns of delivered items. Please check your order carefully before placing it.
- Returns or Changes of Defective Products
- If the delivered item is different from the one you ordered, or if there is any damage or other quality problem with the item, we will accept returns according to the following procedure.
1) Let us know by e-mail or phone within 3 days after you received the item.
2) Please kindly send back the non-defective item you received by cash-on-delivery within 7 days after the delivery.
Please dispose of if the delivered item is damaged.
3) We will send you a non-defective product. *The shipping fee for the change is borne by us.
However, we cannot accept returns or changes if any of the following applies.
・When the item is used.
・If you lost the delivery note
・When 10 days have passed since the delivery of the item.
- Shipping Fee for Returns or Changes
- The shipping fee for returns shall be borne by the customer.
However, it is borne by us if the delivered item is different from the one you ordered, or if there is any damage or other quality problem with the item.