INFORMATION

Notice of GW Holidays and Shipping schedules

2024.04.22

We would like to inform you of the Golden Week holidays and shipping before the holidays.

we will be closed during the following period.

Golden Week Holiday Period
May 3 (Fri) - May 6 (Mon), 2024


■Shipping of Orders before the Golden Week Holidays (Domestic)■

≪Customers who pay by credit card or bank transfer (Sagawa Express)≫
- Orders placed by 12:00 noon on Monday, April 29 will be shipped before the holiday. (Domestic orders only)
- Orders placed by 12:00 noon on April 29 (Mon.) and paid by bank transfer must be transferred by the morning of April 30 (Tue.).
- If you wish to specify the arrival date during Golden Week, please place your order by the following dates.
  Orders for shipment to Okinawa and Hokkaido must be placed by the morning of Friday, April 26.
  Orders for domestic shipments other than the above must be placed by the morning of Monday, April 29.

*Please note that delivery may be delayed until after the consecutive holidays due to order status and traffic conditions.
*Orders placed during the holidays may not arrive on the specified date depending on the delivery status of the shipping company.
*Please note that we are not able to specify the date of arrival for international shipments.
*Orders received after the above date will be shipped sequentially from May 7 (Tue.) after the holidays.
*Orders placed after April 26 (Fri.) will not be accepted from May 7 (Tue.) to May 10 (Fri.) due to shipping and delivery congestion.


■Inquiries during the Golden Week holidays■
Our inquiry desk will be closed from May 3 (Fri.) to May 6 (Mon.), 2023.


We will be open 24 hours a day during this period, but we will respond to your inquiries after the holidays.

We apologize for any inconvenience this may cause and appreciate your understanding.

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